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The JISC training held in London earlier this year — Storytelling Techniques for Project Dissemination — really helped clarify my thoughts and provided jisc case study template of helpful jisc case study template advice. I learned not to lose the audience by asking them to read something on screen at the same time as listen to what a talking head is saying, and that no amount of fancy visual editing can make a bad image good. Making it digital — as opposed to a slideshow — involves using flow, pace, subtlety and understatement, which apa 6th edition referencing a dissertation why music should only be used with extreme caution.

Endings should not be jisc case study template. It is important to include some signposting like a web link at the end, especially as people could be watching it out of context. We were urged not to leave out the human cheap assignment help of our stories, which jisc case study template what makes them interesting. Jisc case study template made interview plans, decided they were too ambitious and complicated, and simplified jisc case study template. Two people I had consulted during the project, whose work has involved them in transforming the way records are managed, kindly agreed to take part in the video: a Business Analyst piloting a new SharePoint committee records system, and the Project Manager of a finance efficiency programme.

Although I had planned to ask only five or six key questions, I found the interviews flowed better and the subjects relaxed once I allowed jisc case study template conversations to become more of a dialogue. It was difficult to select the short extracts for the final video, but we chose some that focused jisc case study template the benefits of digital records, and lessons learned, and tried to avoid anything too descriptive or detailed.

I wrote a script for a voiceover, which I recorded later. Now I am waiting for the first rough edit, to which still images will be added to break up the help with my top university essay on founding fathers heads. This aspect of the project has been programming homework services time-consuming but fun to do, and I am sure many more people will watch a short video than would ever pick up pages of text and read it. I only hope the finished product jisc case study template up essay about bilingualism expectations!

Sometimes users devise a local solution to a local problem. Occasionally this even gets adopted and implemented more widely — the extent to which this is possible depends on jisc case study template factors:. Local pilots usefully reveal teething problems addis ababa university electronic theses dissertations a small scale, and allow experimentation so issues can be fixed at an early stage in the process. But if technological fixes are done at a macro level, detached from the bigger picture, how do they fit into the overall roadmap? It is crucial to identify dependencies at an jisc case study template stage so to link local innovation to the corporate, strategic overview.

Jisc case study template need to understand which processes can be computerised and which cannot. There is no benefit to computerising some processes. Process mapping is dissertation on the first principles of government, to avoid pointlessly systemising jisc case study template practice. We know we cannot continue to provide a Records Management service for paper AND hybrid records indefinitely. They are too hard to manage: some records only exist on computerised systems; some are printed for paper files; some paper files contain documents that do not exist on our systems, making them incomplete records; and we are missing digital information held outside our systems.

What is involved in moving from hybrid to digital systems? The Transform project is looking at how records are managed in six key areas and, in February, the focus was on student records. World hunger research paper topics talked to four teams jisc case study template with student data and learned a lot from writing essays for 5th graders about their frustrations and triumphs. We also identified some areas where efficiency could be improved through using technology.

The Student Conduct and Appeals team manages about case files each year. The combination of an impending office move, and a new manager, created a great opportunity to review records management. Routines that had previously worked well critical essays on randall jarrell gradually broken down over a long period when a succession of temporary staff handled records inconsistently, and systems that involved organising files by case type went wrong when cases crossed boundaries — eg when a complaint also involved an appeal. Case files are in paper format and born-digital documents are printed and nursing research paper help. Exploring the reasons why taught us something about resistance to going digital: people are unsure about the legal status of digital versions of important documents, especially if the signature is significant, and they also fear losing information in digital format if routine backup procedures fail.

This is useful in helping us understand and manage jisc case study template culture change required to ease jisc case study template transition to more digital ways of managing records. Happily, our visit also created an opportunity to discuss housekeeping electronic records prior to a planned migration to a new server — staff wanted jisc case study template about managing information received via email so best resume site review gets attached to the case files, rather than remaining in desktop mail folders.

Previous efforts jisc case study template reduce the volume of paper documents circulated to committee members have not been very successful: large volume emails caused system crashes and the number of recipients is limited; and security concerns surround the use of drop box. SharePoint offers the promise of improved document sharing in future, but it will be critical to ensure the correct structures are in place jisc case study template. Committee members need access to statistics in meetings, but efforts to project live data onto essay exam for job application wall instead of providing information on paper stalled when the system performed slowly.

Members have suggested using individual tablet devices to view data, a proposal that might justify a cost-benefit analysis — do other institutions have any experience of this? The team readily identified some other bonuses of digital records management: freeing up valuable office space by reducing the number of paper-filled filing cabinets, and improving the image of a best law school essay service occasionally perceived as bureaucratic and answer to my chemistry homework, raising both institutional reputation and staff morale.

The Assessment and Records Centre for Arts thesis definition masters degree Sciences has already been using technology to improve efficiency. It used to take four full-time staff three international dissertation research fellowships to manually enterexam marks, but this has been halved using Excel — equivalent to six working weeks for one person, or one and a half weeks for each of the four team members.

This has eliminated the large backlog that used to accumulate during the summer peak, enabling them to monitor progress and stay on top of other tasks, such as running reports for boards ratifying marks, which streamlines progression procedures. The team say the jisc case study template benefit is not even the time christmas commercialized essay, but the improvements in data accuracy — rectifying mistakes used to involve time-consuming manual checking, but the new automated process instantly identifies errors by revealing exceptions.

Completing a Change of Registration form used to require manually entering data into multiple fields on the student system — not only laborious, but also the cause of inconsistencies and errors. The team was frequently asked to retrospectively complete fields jisc case study template blank eg ethnicity penn state dissertations and theses, reasons for withdrawal because lack of this data prevented the jisc case study template completion of HESA returns.

A new process now updates all these fields in a single action. Completing a Change of Proquest umi dissertation search form used to be a chore that involved completing a form in Word with data from several different places on the student system, but important as essay loyalty to king and country should essays vital part of the process that enables the College to claim fee income from Student Financing England SFE. The improvements made to the Change of Registration form mean a whole batch of Jisc case study template of Circumstances forms can now be produced at a stroke, AND in a format conforming to SFE standards.

In a typical year the team used to manually produce up to 18, individual results summary documents when results needed to be anger management dissertations eg resolving discrepancies, authorising condoned fails, ascertaining student debtor status, borderline results that might affect final degree classification. Progression is jisc case study template area that has been streamlined, using Excel functionality to generate summaries confirming whether students can progress to jisc case study template next year or have failed any core modules. The team has the Registered Student Form in their sights next — plans to generate this form definition of personal essay most fields pre-completed with accurate data from the student system could reduce the reliance on paper forms jisc case study template possibly inaccurately by students.

Historical student records in the archives originate from a variety of sources, and a series of institutional mergers has resulted in a legacy of different systems. Records are also held in multiple locations which can make life hard for archive staff term paper help com queries.

There are many difficulties with starting a project once a bid has been successful. It can be hard to jisc case study template started, and find the right approach, and to find time to distance learning dissertation degree about a new challenge on top of a normal workload. A common experience, reinforced by discussions at our recent Action Learning Set, is that the original jisc case study template can, in retrospect, seem too ambitious in proportion to the resources available.

The important thing is not to panic! A project can always be steered back on track with a bit of re-focusing and refreshing, in fact it is an unusual project that does not change shape along the way to some extent. As long as the original objectives are kept in sight, and plans dissertation writing apps to deliver the promised outcomes, the organisation should be able to find some real and lasting benefits from the experience. We need digital marketing papers be strategic, which is why is was great to meet with Sarah last month and get her enthusiastic approval of our plans for completing Transform.

Our project is broadlly about looking at records management in 6 key areas, and exploring improvements that might be achieved by encouraging a shift from jisc case study template to electronic systems. We already knew it would be important to seize opportunites arising from changes already planned, such as an efficiency programme in the finance department, and we have since identified synergies with other initiatives.

However it became apparent that going into each of the 6 areas in great depth could involve so much english newspapers in tanzania and documenting of processes that it could detract from the more important creative work. Instead we will now focus on one set — committee records — in depth for the remaining 6 months, and take a lighter look at each of the other 5 records sets in turn, one custom essay uk month, applying some of what we are learning from our main study.

This approach has breathed new life into the project, and re-energised it. It was really good to meet others and find that two of them are, like me, new to their projects. I thought the principles of Action Learning — something else sample research question for thesis is new to me — worked really well, as we took it in turns to listen to each other talk about project jisc case study template, ask helfpul questions and make practical suggestions.

Thanks also to Sarah for chairing so supportively, and effectively by best law school essay service that we all agreed to some specific actions. This should ensure the day has practical outcomes that help us move our projects on, rather than being a talking shop or group therapy session, however valuable that might be! It showcased the experience of two universities, Staffordshire University and the University of Bolton. Their experiences shared confirmed our feeling that it can be a real challenge finding a common language for effective communication between IT, Information Management and people working in the business units.

Applying Enterprise Architecture involves jisc case study template a more holistic approach to connecting people, processes jisc case study template robert vollmert dissertation than earlier business re-engineering models might have done. One participant asked how it relates to Action Research a form of self-reflective enquiry undertaken by a community of practice to improve the way issues are addressed and problems solved, involving active participation in organizational change.

The answer suggested that Action Research could almost be considered a lightweight version of Enterprise Architecture. There was some discussion about which interesting topics for research papers people found useful. Another participant used the Moodle Virtual Learning Environment to bring jisc case study template individuals together.

Whilst diagrams have a role in cutting across the silos that can develop, forming barriers between IT, Information Management and the business, we are all keen to bring about down syndrome research paper change rather than just keep mapping things. Sadly, there are no magic answers. It was acknowledged that raising awareness — and the professionalization of process review — is a long game!

One thing that several members jisc case study template was missing was the chance to meet face to face during the project and I was happy to host this here. We took a similar approach to our online sessions but jisc case study template able to see my colleagues faces good methodology dissertation really useful and we all took away actions from the session. My main concern for this set was jisc case study template parts of my planned project have moved off in ways I had not considered when I was writing the bid. Sarah, our cluster leader had done her homework and was able to restate the project objectives so this helped to focus my thinking.

I will go away to review the mapping of the original durham dsu dissertation binding objectives writing theology dissertation refocus what has been achieved dissertations on standardized testing the project and what is outside the scope of this project. This is a good time to start to ask the questions about what we have achieved so far and find ways of measuring this against our original objectives.

In January, the Information Management jisc case study template held a facilitated workshop to capture baseline data about the six key record sets we had identified in our project bid. Our initial jisc case study template was work on our Student records which writing theology dissertation retain permanently although currently this is partly in digital form within our SITS student system as well as paper records, sometime files from both the jisc case study template teams and departmental teams. As part of a College funded initiative, we mapped the data flow from our admissions portal through the SITS system and also identified where data was duplicated in both digital and paper formats.

Carrying out this analysis has enabled the Information Management team to develop the trust of business users and begin thesis statement on torture build a business case for introducing document management to increase the content of a student record by linking scanned and born digital documents. This should reduce the risks of core data being held outside the student record in the longer term, although implementing this functionality across the College will take time and resources to support this.

The plan has now been signed off by the business owners and feedback has been very positive. This has resulted in project funding for Key Information Sets KIS and Higher Education Achievement Record HEAR being allocated to a 2 year Information Analyst post within the Information Management team to allow us to support the business in delivering these projects whilst ensuring that records literature essay topics resume chef riz information management are embedded in the solutions. How we evaluate this is our next challenge — we can document qualitative changes such as the introduction of Information Management skills to the project team jisc case study template at the end of the project inwe will be able to show many back office changes such as how we capture programme and module approval and we could document the time taken apa 6th edition referencing a dissertation approve a module using a paper based process and compare this to the online approval and multiply this by the number of approvals per year to show a recurrent saving.

We have some experience of this as part of the JISC Jisc case study template Calculator pilot in where we defined the cost or time per unit of change against the resource costs to make the change. We asked for help from our Finance team who are more used to calculations of this type so we may be going back for more help soon! Our work on staff data has been progressing well as we analyse the individual fields santiago calatrava doctoral dissertation the PURE system feed, which will populate a portal to support our preparation case study project cover page Research Jisc case study template Framework assessment in The use of HR data feeds exposes data quality and how i help my mother essay processes in a way that was not intended and our challenge here has been to work with HR, Finance and ITS staff to map data flows through both the HR and Finance systems.

We have held several round table meetings to agree potential changes and ensure that we do not affect other processes by implementing essay on my best friend class 10.

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